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Personal Information Questions
Security Information Questions
Payment Information Questions
ID Verification Questions
Please view the Terms and Conditions for a complete description of when Payment Solutions & Services disclose information to third parties.
Personal Information Questions
Q:
Is this information kept private?
A: This personal information is used to help us advocate your account and verify your identity. We verify this information with a consumer Credit
Bureau for your security and protection. This verification process does not affect your credit report, your credit rating, or your credit worthiness.
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Q:
How secure is the information I give you?
A: To ensure that your
personal information remains confidential, Payment Solutions & Services uses Secure Sockets Layer (SSL) technology to transmit and receive your Personal Information. This technology encrypts or scrambles your
personal information so it is virtually impossible for anyone other than
Payment Solutions & Services to read it. Furthermore, we maintain physical, electronic, and procedural safeguards to help prevent unauthorized access to your Personal Information. We update and test our technology to improve these protections and to ensure the integrity of your Personal Information.
Payment Solutions & Services has procedures that limit employee access to your Personal Information to those with a business reason to have such information. We educate our employees about the importance of confidentiality and customer privacy, and we take appropriate disciplinary measures to enforce our privacy practices.
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Q:
What if I don’t have a work phone?
A: If we ever need to contact you about a payment complication, we will use the work and home phone numbers. If you do not have a work phone number, you can leave it blank, or
indicate not available.
Note: Please provide cellular phone number.
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Q:
What if I don’t have a home phone?
A: If we ever need to contact you about a payment complication, we will use the work and home phone numbers. If you do not have a home phone number, please type another phone number where you can be reached.
Note: Please give cellular phone number.
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Q:
Do you give e-mail address to any other company?
A: No, we use your e-mail address to sent you e-mail messages that are relevant to payments Solutions & Services service.
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Q:
Why do you need my previous address?
A: If you have lived at your current address for less than two years, we need your previous address to help us confirm your identity and ensure that your enrollment is as accurate and secure as it can be.
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Security Information Questions
Q:
Why do you want my birthday and SSN?
A: This information is used to help confirm your identity and ensure that your enrollment is as accurate and secure as it can be.
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Q:
Why do you want my driver’s license information?
A: your driver’s license information is additional information that helps us accurately identify you. It is important that we verify this information to ensure that your enrollment is as accurate and secure as it can be.
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Q:
What if the address on my driver’s license is not my current address or my previous address?
A: If the address on your license is not the same as your current or previous address, click Different Address and type the address from your driver’s license in the appropriate address boxes. (Please create a change of address form)
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Q:
What do I use my user name and password for?
A: Your user name and password enables only you to use,
Payment Solutions & Services Web payment bill service account. You will use your user name and password each time you sign in the
web advance bill payment service. If the user name you choose is already taken, you are asked to select a different one. Choose a password that other people cannot easily guess. For example, avoid family-member name and birth dates. Don’t share your password with anyone.
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Q:
When do I use my secret word?
A: If you forget your password, contact customer service. You will be asked for your secret word to verify your identity. If you cannot remember your secret word, you will be asked for other information that verifies your identity.
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Security Information Questions
Q:
What kind of payment account can I use
for Payment Solutions & Services for payment recovery, service fee and interest?
A: You can use any checking, savings or money market
accounts from any financial institution.
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Q: How can I find my routing transit number if
it is not in the same place as the routing transit number in the picture?
A: This number can usually be found on a check or deposit slip from your bank. Look for the nine – digit number between these symbols |: |: If you cannot find the routing number, call your financial institution and ask for the number, or see illustration on enrollment form on billing information section.
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Q:
What is my routing transit number and why do you need it?
A: The routing transit number uniquely identifies your financial institution. In order for you to use
web pay Payment Solutions & Services to make payment from your payment account for
service fee and interest, recovery, and enrolling.
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ID Verification Questions
Q:
What are Terms and Conditions?
A: The Terms and Conditions document encloses information about approval, liability, and restraint issues when using Payment Solutions & Services bill payment service. In the event of a dispute regarding Payment Solutions & Services bill payment Service, you agree to resolve the dispute by looking to the Terms and Conditions document. The Terms and conditions are a complete and first-class announcement of the agreement between you and Payment Solutions & Services Regarding your bill payment service. The Terms and Conditions manuscript make available the whole story about the following items:
Restrictions on bill payment
- Payments, which are forbidden
- Payment method
- Stop payment request
- Exception payments
- Information provided to the payee
- Condition in which your account information can be disclosed to third parties
- Failed or refused to reimbursement payment
- Litigations
- Failed or returned transactions
- Payee restraint
Q:
Why do you verify my identity with a consumer credit reporting agency?
A: In order to make Payment Solutions & Services' bill payment service as secure as possible, it is important that we verify that you are the person you say you are. Consumer credit reporting agencies provide a secure and efficient way to verify your identity.
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Q:
What Happens next?
A: After you review the Terms and Conditions and click Continue, we begin the identity verification process. We verify your information with a consumer credit reporting agency for your security and protection. This verification process does not affect your credit report, your credit rating, or your credit worthiness. We use this process only to verify information you send to us. During this verification process, we might ask quite a few questions that help us verify your identity. These questions are based on the information contained in our credit report. Only you should know the answers to these questions. Answering these questions further protect you from identity fraud.
After you answer the questions, your enrollment is completed, and you are now a member of Members Networking Corp. dba Payment Solutions & Services, and you can begin using Payment Solutions & Services electronic advanced
bill payment and electronic money transfer service.
At Payments
Solutions & Services, we know privacy is important to you. It is
also essential to our business. This document explains our Privacy
Policy for the products and services we offer through
www.payment-solutions.us, and explains how we safeguard your privacy as a user of these services. It also explains what types of personal information we collect, and how we use this information. Payment Solutions &
Services' protection and use of your non-public personal information comply with federal privacy guidelines that apply to financial institutions. For more details on what your rights and obligations are when using the products and services offered by
www.payment-solutions.us, please refer to the Terms & Conditions found at
www.payment-solutions.us
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Coverage
It is Payment Solutions &
Services' policy to protect the confidentiality of your information. We do not rent or sell your information for any purpose for any service we provide. In addition, Payment Solutions & Services offers many products and services, some of which are available through other organizations such as banks, credit unions, brokerage firms, Internet portals, and others. This Privacy Statement applies only to electronic billing, electronic payment, and other services offered through
www.payment-solutions.us
and services offered through other organizations which comply with the Privacy Policies of those organizations.
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What Types of Information We Collect
The Personal Information that
Payment Solutions & Services collects from or about you may include: Contact information such as name, address, and e-mail address
Account numbers for bills you would like us to pay for you
Bank checking account numbers and credit card information, if you decide to make payments through
www.payment-solutions.us
A password, secret question and secret answer to help verify your identity and authenticate your access to your information and services at
www.payment-solutions.us
How We Collect Your Information
Payment Solutions & Services may collect personal information about you from any of the following sources:
- Your enrollment applications, or similar forms
- Your use of the
www.payment-solutions.us Web site and services;
- Companies that provide content, such as electronic bills, to
www.payment-Solutions.us, or that use Payment Solutions & Services' electronic billing and or electronic payment services at their sites
- Consumer reporting agencies; and other sources, as allowed by law.
Remember, if we are unable to verify your information online, you can still enroll by selecting an option to print out an enrollment form, providing some additional documentation which is listed on the enrollment form, and mailing the form and documentation to us. After we receive and process your enrollment, we will notify you by letter trough U.S mail that your member service account is active.
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What Information We May Disclose and to Whom
Payment Solutions & Services treats your Personal Information as confidential. Payment Solutions & Services does not sell or rent your Personal Information. Payment
Solutions & Services does not share your Personal Information in a manner that differs from what is described in this Privacy Policy without your prior consent. There are some third parties to whom we disclose Personal Information to ensure the accurate operation, protection, security, and maintenance of the services we provide to you, as outlined below:
Payment Solutions & Services Involved in Completing Your Transactions. In order to complete your transactions, we may disclose your Personal Information to those involved in a particular transaction. For example: we may disclose your Personal Information to bill companies about a specific payment to that bill company.
Fraud or Identity Screening Services. We may share your Personal Information with credit bureaus, identity screening services, or other service providers to protect you and us against fraud.
Government Agencies or Authorities. We may share your Personal Information when we believe it is necessary to comply with the law or a court order. Payment Solutions & Services may make similar disclosures to protect our rights or property. We may also make such disclosures to protect the personal safety of the public or you.
Those Whom You Choose. We will share your Personal Information with those to whom you authorize or request disclosure.
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